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Introduction
Lucas+Western Architects Ltd (L+WA) is a practice based in Wymondham providing architectural
services.

L+WA is aware of the GDPR Regulations which came into force with effect from 25 May 2018 and we confirm that we will endeavour to respect your privacy and will do our best to safeguard your personal information.

To fulfil our business duties, we will require sometimes to collect and store personal information so that we can deliver our services to you, whether as a general enquiry or as a
contract agreed between both parties. This privacy policy tells you about our use of any personal information you give to us to enable us to correspond, including via telephone, by email, or in letters.

In providing us with this information, you are accepting and consenting to this policy. Any changes we may make to our privacy policy in the future will be made available via correspondence directly with yourself.

What information we collect
When you use our services, we may receive personal information about you. The kind of information we collect includes, but isn’t restricted to, your name, postal address, email address, telephone number.

How we use your personal information
We use the information we hold about you in the following ways:

  • To provide you with our services
  • To deal with your requests and enquiries
  • To provide you with information about our services

How we will get in touch with you:
We may get in touch with you:

  • In response to an enquiry or for the fulfilment of any contractual agreement you have with us.
  • For relevant goodwill regarding our professional relationship (invites, greetings, etc).

We we might share your information with other people
We will not share your personal information unless:

  • We are required to by law
  • We are required to use third parties to carry out business activity and they require personal data to do so. This may include services to enable your contract
    with us to be fulfilled or delivery of documents/information relevant to the service we are providing.

About sensitive personal information

Sometimes, you may provide us with additional sensitive personal information. This may for example be if you are applying for an employment position. We will never share sensitive personal information with businesses or people outside LW+A without your consent.

Withdrawal of information
L+WA is committed to regular reviews of data that we store and will endeavour to delete information after a sufficient period once our service obligations have been met. We will also immediately delete any stored information upon receipt of a written request to do so. Please note however, that if we are requested to delete personal data before the end of our contractual duties, we may be unable to perform further work to completion of our contract and under these circumstances will issue an invoice for any outstanding fees to the date of said request.

How to contact us
If you or have any questions about how we may use your personal data, or if you wish for personal data to be removed from our records, please contact us or call us on 01953 607343

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